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Error Loading Media, File Could not be Played: 5 Tips to Fix It

This guide will help you access video files in Chrome

4 min. read

Updated onJuly 29, 2024

updated onJuly 29, 2024

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Key notes

Many of our readers reported encountering the error messageError loading media File could not be playedin Google Chrome.

The issue also appears with the message Error code 23404 or Error 101104, and it’s due to the fact that your browser cannot connect to the video source.

This issue is common for video files, blocking Chrome users from accessing the respective content.

Why does Chrome says File cannot be played?

Why does Chrome says File cannot be played?

The error seems to be caused by a conflict with the media player or errors caused by cookies and extensions.

Error loading mediamay also occur if you are trying to watch a video on a self-hosted website, or if the built-in media player is wrongfully configured.

Fortunately, we’ve managed to come up with a series of fixes to help you fix this issue.

Quick Tip:

The great thing is that you have another option as backup web app while dealing with these issues. Opera One comes withresource management for media filesand also a built-in AI.

As for error loading media, Opera One has a video pop-out functionality that has significantly improved users’ experience. You can browse on other tabs while the opened video is playing without disruptions.

Opera One

How do I fix Error in loading media File could not be played?

How do I fix Error in loading media File could not be played?

1. Delete cache and cookies

Every once in a while, it’s recommended toclear the cachein Google Chrome. Doing so could help fix Chrome errors, including theLoading media:Unknown networkerror.

Chrome and other modern browsers cache a lot of data. The cache size typically exceeds hundreds of megabytes.

The primary goal of a cache is to locate something quickly on the local server rather than having to load it from the whole internet.

However, because of the large number of indexed data, searching time on the local server increases as well when the cache size is large.

As a result, you may occasionally receive an error message in Chrome statingSorry, the video player failed to load.(error code: 101102).

Once your system is cleaned, it provides your device with more free space and improved speed, so you may be able to play the desired media file in Chrome.

With a specialized cleaning tool that convinced millions of users, it’s possible to erase browsing data entirely from your system.

CCleaneris the right cleanup software when you require optimizing tools like the disk analyzer for freeing up memory, registry cleaner, or Internet cache and history custom clean.

2. Disable hardware acceleration

3. Reset the browser settings

4. Update Google Chrome

5. Disable extensions

We hope that at least one of our solutions on how to fix error 101104 and other online video loading issues has helped you.

For additional multimedia problems in Chrome, you may consider our guide onhow to fix Chrome when it’s not loading pages properlyfor more in-depth solutions.

We also have guides onerror code 232001anderror code 232404, so don’t miss them if you’re having any problems with video playback.

If you know of other working solutions, feel free to leave a comment in the comment section below.

More about the topics:Google Chrome Errors

Madalina Dinita

Networking & Security Specialist

Madalina has been a Windows fan ever since she got her hands on her first Windows XP computer.

She is interested in all things technology, especially emerging technologies – AI and DNA computing in particular.

Prior to joining the WindowsReport team, she worked in the corporate world for a number of years.

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Madalina Dinita

Networking & Security Specialist

Madalina is a Windows fan since forever, especially interested in AI, emerging technologies, privacy, and security.