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Devices and Printers is Stuck With Device Setup in Progress Message

This error is usually due to retrieving metadata from the internet

4 min. read

Published onJuly 2, 2024

published onJuly 2, 2024

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You have installed a new device and it’s working, but when you look in Devices and Printers, you see the Device Setup In Progress message that never goes away whatever you do. It can happen with printers, audio devices and even Xbox, and it’s caused by an issue with the metadata retrieval in Windows. Don’t worry, this is not a serious issue, but the solutions below will fix the problem quickly.

How do I fix the Device setup in progress in Devices and Printers?

How do I fix the Device setup in progress in Devices and Printers?

1. Disable the device metadata retrieval

Disabling device metadata retrieval will stop Windows from hanging while trying to download icons and metadata, speeding up the device setup process.

2. Disable metadata retrieval using Registry

Modifying this registry key stops Windows from trying to retrieve metadata over the internet, which can cause long delays or failures during device setup.

3. Clear the Printer Spooler files (for printer issues)

Clearing out the print spooler’s files can resolve issues where printer installations get stuck due to corrupted spooler data.

4. Reset Device Internet settings using CMD

Running this command resets the device internet settings, which can resolve issues where the device setup process is stuck.

5. Reinstall Printer Drivers and Software

By completely removing the printer software and drivers, then reinstalling them, you ensure a clean setup that can resolve issues related to corrupted installations.

Remember, keeping your drivers updated and regularly clearing out old printer spooler files can prevent many of these issues from cropping up again. For more information, read our guide onhow to manage Devices and Printers on Windows 11.

Also, check our guide on what to do ifWindows can’t connect to the printerif you find yourself in that situation.

If you have any question regarding this guide or issue, use the comments below to let us know.

More about the topics:Printer,Windows

Claudiu Andone

Windows Toubleshooting Expert

Oldtimer in the tech and science press, Claudiu is focused on whatever comes new from Microsoft.

His abrupt interest in computers started when he saw the first Home Computer as a kid. However, his passion for Windows and everything related became obvious when he became a sys admin in a computer science high school.

With 14 years of experience in writing about everything there is to know about science and technology, Claudiu also likes rock music, chilling in the garden, and Star Wars. May the force be with you, always!

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Claudiu Andone

Windows Toubleshooting Expert

Oldtimer in the tech and science press, with 14 years of experience in writing on everything there is to know about science, technology, and Microsoft