Share this article

Improve this guide

Dell XPS 13 Battery Not Detected/Recognized: 5 Ways to Fix It

If the laptop battery is not detected, it might be a sign of malfunction

5 min. read

Updated onMay 16, 2024

updated onMay 16, 2024

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

The Dell XPS 13 is considered by many to be the holy grail of highly portable laptops, boasting a battery life of up to 14 hours on a single charge.

As with any other laptop component, if a driver or hardware error occurs you may find that the Dell XPS 13battery is not detectedby the device any longer.

This issue doesn’t necessarily mean that the battery is malfunctioning, which means that you can fix the device without taking it to a specialist.

We’ll show you five methods that you can use to solve the problem, but first, you have to determine what caused the error.

Why is my laptop not detecting the battery?

There are several issues that may cause the Dell XPS 13 battery to not be recognized, with the most prevalent being excessive heat. Charging or discharging the battery generates a lot of heat.

If the chassis cannot cool down your device fast enough, the temperature will increase and damage the other components.

All modern laptops are designed to automatically disconnect the battery if its temperature gets dangerously high.

Other than an internal malfunction of the battery, the only other cause for issues is software related.

The motherboard of the XPS 13 interfaces with the battery to determine how much charge it has stored and how much power is drained at a given time.

If the drivers or the operating system’s files contain errors, the battery won’t be recognized.

It is also possible for the battery to completely lose its ability to hold an electrical charge, or for its protection circuits to malfunction.

TheDell XPS 13 batteryis not removable and owners should not try to open up the laptop without technical knowledge.

A faulty battery can only be replaced at an authorized laptop repair shop.

How do I fix my Dell laptop battery not being detected in Windows 10/11?

1. Restart the laptop and allow it to cool

2. Restart or reinstall the drivers

If Windows didn’t manage to find any update for you, you should try using athird-party software. These tools provide you with powerful features that allow you to scan your computer and download all outdated drivers in just a few moments.

3. Perform a power cycle to restore a flatlined battery

4. Update Windows

5. Use the Power troubleshooter

How do I reset my Dell XPS battery?

The Dell XPS does not have a dedicated battery reset button like other laptop models, which makes the process more difficult. To perform a battery reset you will have to use a combination of methods 2 and 3 presented above.

You will have to first remove and reinstall the battery drivers. This will ensure that all the data related to the battery will be removed from the device.

Next, perform a power cycle to allow the operating system to detect the capacity and performance of the battery.

This process will also help fix errors that make the operating system incorrectly approximate the amount of time your laptop can run on a single charge. It will also fix situations in which theDell XPS 13 battery is not charging.

If you have any other questions or suggestions, feel free to let us know in the comments section below.

Dell XPS 13 Battery Not Detected/Recognized: 5 Ways to Fix It#

Why is my laptop not detecting the battery?#

How do I fix my Dell laptop battery not being detected in Windows 10/11?#

1. Restart the laptop and allow it to cool#

2. Restart or reinstall the drivers#

3. Perform a power cycle to restore a flatlined battery#

4. Update Windows#

5. Use the Power troubleshooter#

How do I reset my Dell XPS battery?#