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Dell USB Ports Not Working? Fix Them in 7 Quick Steps

Try a USB hub to connect your USB device

5 min. read

Updated onMay 16, 2024

updated onMay 16, 2024

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Key notes

USB is a common standard for connecting external devices to computers. However, sometimes it may not work as expected. This applies to all devices you can connect a USB with but for today, we shall be looking at a particular case of DellUSB ports not working.

You may face this issue when you try to connect a USB device to your Dell laptop. It may be a simple or complex issue, but this all depends on the reason behind the problem. Let’s now have a look at possible causes and their resolutions.

Why is USB not working on a Dell laptop?

Why is USB not working on a Dell laptop?

When a USB device is plugged into a computer, it automatically recognizes the device and installs the necessary drivers.

If you are using a Dell laptop and the USB device is not working, there could be several reasons why this is happening.

What can I do if the USB ports on my Dell laptop are not working?

What can I do if the USB ports on my Dell laptop are not working?

Before any complex solutions, attempt the following preliminary checks:

1. Use Dell’s test utility

These tests are especially important when all USB ports are not working, and you can’t navigate with your mouse or keyboard because they, too, depend on the USB ports.

2. Scan for hardware changes

3. Reinstall the Dell USB drivers

It’s more likely to install the right USB driver version usingtailored software that will take care of any driver matters automatically.

All you have to do is download it, launch the tool, and scan all the drivers from your PC that needs more support.

4. Run the hardware and devices troubleshooter

5. Reset BIOS

6. Perform a System Restore

7. Reset Windows

The two last steps will help resolve any issues with software compatibility. Sometimes, programs on your PC cause conflicts with devices, so restoring to an earlier time orresetting your Dell PCcan solve such issues.

Other times, yourUSB ports may not be working after a power surge, so don’t hesitate to check out our article on how to resolve it.

There you have it. Hopefully, this article sums up how to fix your Dell USB ports not working issue.

For any additional comments on this topic, let us know in the comment section below.

More about the topics:Dell computer issues,USB issues

Claire Moraa

Windows Software Expert

Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.

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Claire Moraa

Windows Software Expert

With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.