CrowdStrike offers a $10 Uber Eats gift card as an act of restitution for the massive tech outage

Well, at least you get a free snack.

2 min. read

Published onJuly 25, 2024

published onJuly 25, 2024

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Crowdstrike, a big name in cybersecurity, released an update that caused a large-scale shutdown instead of improving security as intended. This affectedmillions worldwide on their computers, with serious impacts like flight delays and hospitals stopping surgeries.

According to the latest report, as an act of restitution, CrowdStrike offered a $10 Uber Eats gift card as a peace offering to its partners and customers inconvenienced by the outage. The gift card was sent as an appreciation present to a few high-level executives in CrowdStrike. The company’s chief business officer, Daniel Bernard, contacted them directly by emailing this gift.

However, this, too, was messy. Users encountered another problem: some people who got this present found difficulties using their given gift cards because they were getting error messages saying that their code had been canceled due to very frequent use, which Uber considered fraudulent activity or abuse.

Even though the number of Windows PCs that experienced problems was less than one percent of all computers, the faulty update still had a significant effect. It caused issues in important businesses and systems for an extended period.

CrowdStrike has been making active efforts to fix this situation by regularly giving updates on how they diagnose and solve what caused the outage. Both George Kurtz, CEO of CrowdStrike, and Shawn Henry, who serves as their chief security officer, have publicly apologized for this incident, stressing their dedication towards being transparent with customers while also stating that they will take steps necessary so similar incidents don’t happen again in future times to come.

A $10 Uber Eats coupon for millions of dollars lost over several hours seems like a fair trade, right?

More about the topics:crowdstrike,microsoft

Milan Stanojevic

Windows Toubleshooting Expert

Milan has been enthusiastic about technology ever since his childhood days, and this led him to take interest in all PC-related technologies. He’s a PC enthusiast and he spends most of his time learning about computers and technology.

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s one of the Troubleshooting experts in our worldwide team, specializing in Windows errors & software issues.

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Milan Stanojevic

Windows Toubleshooting Expert

Before joining WindowsReport, he worked as a front-end web developer. Now, he’s specialized in Windows errors & software issues.

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CrowdStrike offers a $10 Uber Eats gift card as an act of restitution for the massive tech outage