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Cortana disappears when you click on it? Here’s the fix

6 min. read

Updated onAugust 2, 2024

updated onAugust 2, 2024

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To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:

Cortanais your digital assistant built right into theWindows 10OS. Thedigital voice assistantcomes with several excellent features. Thus, usingCortanayou can search the web, find things on yourPC, receive the weather forecast and even engage in light chat. If you have everused Sirion an iPhone or Google Assistant on Android, you are already acquainted with this type of technology. Many users reported various issues withCortanaand one of them is thatCortanadisappears when you click on it. Here is a simple and easy to follow list of possible solutions:

SOLVED: Cortana disappears when I click on it

Solution 1: Restart the Cortana process

A viable solution could be to stop and restartCortana. To restart the service:

Solution 2: Perform a SFC scan

Sometimes Cortana might disappear when you click on it due tocorrupted system files. File corruption can occur for various reasons, but you can fix it simply by performing aSFC scan. In order to do this, follow the simple steps described below:

— RELATED:Fix: Cortana Reminders not working in Windows 10

Solution 3: Perform a DISM scan

If the SFC scan is completed but the problem still persists, another solution is to useDISM scan. This is also rather simple and you can do it by following these steps:

Since the DISM and SFC scans are pretty limited, you’ll need a stronger tool to properly analyze your system for corrupted or problematic files. Thesespecialized system restoration toolswill do just that! Besides repairing your computer, they will also run periodic scans to make sure everything runs smoothly.

Solution 4: Check for updates

Microsoft has updates available to fix known issues withCortanaso make sure your Windows is up to date. To updateWindows 10(using Windows Update):

Solution 5: Update drivers

Another possible solution is to try and manually update your graphics and audio drivers. Launch Device Manager and update all the drivers for which there is an exclamation mark. You can also use a dedicated tool that automatically installs the latest driver updates on your computer.

⇒Get PC HelpSoft Driver Updater

Solution 6: Use the Windows Troubleshooter

You can also use the Windows Troubleshooter when dealing with various system problems, including Cortana issues. You can find below how to run thistroubleshooterinWindows 10:

Solution 7: Temporarily disable your antivirus software

The fact that there are incompatibilities betweenCortanaand some anti-virus software programs is a known fact. So, if you use a third-party anti-virus or an anti-malware application, you can try to temporarily disable it. If the problem is solved by disabling that software, consider uninstalling it and use an antivirus software that actually works withCortana, not against it. In order to uninstall a third party antivirus program:

Solution 8: Create a new administrator account

If you still cannot fix your problem withCortana, try creating a newlocal administrator account:

Next, make the new account an administrator account:

If the problem still is not fixed, try deleting the old administrator account:

Solution 9: Reinstall Cortana

If you are still having this problem, the cause might be corrupted Cortana components but you can solve the issue simply by reinstallingCortana:

After the command is executed, the problem should be solved.

Solution 10: Reset your PC

If none of the above options worked to fixCortana, you may have to reset your computer:

This will resetCortanaby reinstalling Windows but please bare in mind that is best used as a last resort.

As you can see, fixingCortanais not that hard, and we hope that our solutions were helpful to you. If you have any comments, questions or suggestions, just let us know in the comments down below.

Cortana disappears when you click on it? Here’s the fix#

SOLVED: Cortana disappears when I click on it#

Solution 1: Restart the Cortana process#

Solution 2: Perform a SFC scan#

Solution 3: Perform a DISM scan#

Solution 4: Check for updates#

Solution 5: Update drivers#

Solution 6: Use the Windows Troubleshooter#

Solution 7: Temporarily disable your antivirus software#

Solution 8: Create a new administrator account#

Solution 9: Reinstall Cortana#

Solution 10: Reset your PC#