Share this article
Improve this guide
Can’t send messages on Google Hangouts? Here’s the solution
3 min. read
Updated onAugust 1, 2024
updated onAugust 1, 2024
Share this article
Improve this guide
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Key notes
Google has outdone itself with a wide range of web-based services that it provides. Besides Google Drive and the Google Docs services, they have also included a communication software product called Google Hangouts.
You can use the service to send messages, make audio and video calls and conferences, send files, and more, all from the comfort of yourweb browser.
Unfortunately, some users havereportedhaving issues with Google Hangouts as they cannot send messages with it.
Everytime I try to send a message it says “sending failed”. And I get a red exclamation point next to the message that didn’t send.
Since not being able to send messages basically nullifies Google Hangouts, we’ve decided to create this troubleshooting guide to help you get past the problem.
What can I do if my Google Hangout messages are not delivered?
1. Clear your browser’s Cache
Since Google Chrome supports all the Google services, we will be looking over how to clear its cache in particular.
2. Use a different browser
Unfortunately, not all web browsers support Google services efficiently, as you can see below:
That being the case, if you are using any other web browser than the ones listed above, then you are bound to have issues with Google Hangouts.
3. Make sure your Internet connection is stable
this may seem like an obvious step, but you should check whether you are still connected to the Internet if Google Hangouts fails to send messages. Simply open another tab and try to load a different website and see if that works.
By following these steps, you should be able to send Google Hangouts messages without any further issues.
And if the issue persists, try other collaboration software. To start you off, we’ve comparedGoogle Chat vs Slackso you can see what you’re missing.
If you know of any other fix to this problem that we may have missed on, let us know by leaving a message in the comments section below.
[wl_navigator]
More about the topics:web conferencing tools
Teodor Nechita
Eager to help those in need, Teodor writes articles daily on subjects regarding Windows, Xbox, and all things tech-related.
When not working, you may usually find him either at the gym or taking a stroll in the park, trying to find inspiration for the next articles he may write.
User forum
5 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Teodor Nechita
