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BBC iPlayer Error Code 02062: How to Fix it
Check for network issues or DNS problems
4 min. read
Updated onSeptember 12, 2024
updated onSeptember 12, 2024
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The BBC iPlayer often throws theError code: 02062across all devices, including Amazon Firestick, Roku streaming stick, Xbox, and PlayStation.
The error message readsSomething went wrong loading this program. This is usually a temporary problem. If it’s a program that’s just finished on TV, then try again shortly or try a different program,followed by the error code.
How do I fix BBC iPlayer Error Code 02062?
1. Update the smart TV’s software
Updating the smart TV firmware often helps with the iPlayerError code: 02062on a Samsung TV and other devices. This also works for theSomething went wrong iPlayer error.
2. Clear the BBC iPlayer cache
This can also resolve other loading issues likeiPlayer error code 02050.
3. Change the DNS
We have usedGoogle’s IPv4 DNS server address, but you can select another one. Maybe go with thefastest DNS near you.
If you face the iPlayerError code: 02062on the streaming service’s desktop app,change the DNS server on the Windows PC.
4. Reinstall BBC iPlayer
5. Contact Support
When nothing else works, you can always contact theBBC iPlayer support. They will help identify the underlying cause and share a solution for it.
If it’s a bug in the installed app version, they will inform you about the expected time period for a patch.
Why am I getting BBC iPlayer Error Code 02062 on BBC iPlayer?
When faced with the error code, it could be the streaming device, app cache, or access rights issues to blame. Many based outside of the United Kingdom had this problem. Besides, it could be an unstable Internet connection or problems with the network settings.
How can I watch BBC iPlayer abroad?
To watch BBC iPlayer outside of the United Kingdom, you mustconnect to a VPNand choose a server based in the region. This willmask your actual locationand reroute the connection through a server based in the UK.
The best part is that you don’t need to be connected to a VPN throughout the streaming. When the program starts playing, disconnect from the VPN and enjoy a fast download speed. In caseBBC iPlayer won’t work with a VPN, switching to another one or a different server does the trick!
Summary
Remember, the iPlayerError code: 02062could arise for different reasons, but it is always easy to troubleshoot. In the unlikely scenario that the problem lies at the Internet Service Provider’s end, you will have to contact them. There’s nothing the support team can do!
Before you leave, find outtested ways to block ads on smart TVsand enjoy uninterrupted streaming.
For any queries or to share more solutions with us, comment below.
More about the topics:Amazon Fire TV,BBC iPlayer,Streaming error
Kazim Ali Alvi
Windows Hardware Expert
Kazim has always been fond of technology, be it scrolling through the settings on his iPhone, Android device, or Windows PC. He’s specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
Long-time Windows user, Kazim is ready to provide a solution for your every software & hardware error on Windows 11, Windows 10 and any previous iteration. He’s also one of our experts in Networking & Security.
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Kazim Ali Alvi
Windows Hardware Expert
Kazim is specialized in hardware devices, always ready to remove a screw or two to find out the real cause of a problem.
