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An iPod has been detected but it could not be identified properly [FIXED]
6 min. read
Updated onJuly 4, 2024
updated onJuly 4, 2024
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Quick solutions to fix iPod identification issues
Many iPod, iPhone, and iPad users need to transfer files between their Apple devices and Windows. However, iPod users can’t transfer files when the “iPod has been detected but it could not be identified properly” error message pops up.
The full error message states:An iPod has been detected, but could not be identified properly. Please disconnect then reconnect and try again. If problem persists uninstall iTunes then install iTunes again.
The above error message can also pop up for iPhone and iPad users. It is an error message that pops up when iTunes doesn’t detect a connected Apple device. These are some of the various resolutions that can fix iTunes when it doesn’t detect connected devices.
What to do if your iPod has been detected but it could not be identified
1. Connect the iPod With an Alternative USB Cable
Some iPod users might need to replace their iPod USB cables when the “iPod has been detected but it could not be identified properly” error message pops up. So try connecting the iPod to PC with an alternative USB cable if one is available. In addition, connect the iPod to an alternative USB slot.
2. Check That Apple Services are Started
There are a few Apple services that need to be started in Windows for iPod users to transfer files with iTunes. Those services are iPod Service, Bonjour Service, and the Apple Mobile Device Service. This is how users can start those services in Windows 10.
3. Check for iTunes Updates
The “iPod has been detected but it could not be identified properly” might pop up for users utilizing antiquated iTunes versions. So checking for iTunes updates might fix the issue for some users. To check for updates, clickHelp>Check for updateswithin iTunes. Then users can update the iTunes software to the latest version if there is a more updated version.
4. Reinstall iTunes
Reinstalling iTunes is a resolution that numerous users confirm fixes the “iPod has been detected” error message. That will ensure youriTunes software is updatedand that you’re not missing any of the other additional components it needs. This is how iTunes users can reinstall that software.
5. Fix iTunes With iMyFone TunesFix
The iMyFone TunesFix software for Windows 10, 8, and 7 can fix all manner of iTunes error messages. So this is certainly software worth noting for fixing the “iPod has been detected but it could not be identified properly”error. TunesFix is currently retailing at a discounted price, and iTunes users can clickTry it Freeon thesoftware’s webpageto try out a demo. This is how iPod users can fix iTunes with iMyFone TunesFix.
6. Check the Apple Mobile Device USB Driver is Enabled
7. Reinstall Apple Mobile Device USB Driver
Reinstalling Apple Mobile Device USB Driver is another potential resolution that some users have confirmed fixes the iPod not recognized error. To do that, connect the iPod with a PC.
If you want to learn more, we have a great guide on how totransfer music from iPod to iTunes on Windows 7, so you might want to check it out.
There’s a good chance that at least one of the above resolutions will fix iTunes when it doesn’t recognize iPod devices. Note that the above resolutions might also fix the same issue for iPhones and iPads.
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
