Share this article
Latest news
With KB5043178 to Release Preview Channel, Microsoft advises Windows 11 users to plug in when the battery is low
Copilot in Outlook will generate personalized themes for you to customize the app
Microsoft will raise the price of its 365 Suite to include AI capabilities
Death Stranding Director’s Cut is now Xbox X|S at a huge discount
Outlook will let users create custom account icons so they can tell their accounts apart easier
Adobe clarifies Terms of Service update which users alleged will help train its AI
The company pledged not to train Firefly Gen AI models on customer content
3 min. read
Published onJune 9, 2024
published onJune 9, 2024
Share this article
Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more
Adobe is yet again in the firing line as the recent updates to its Terms of Service involving AI have sparked backlash. What has gone wrong this time around? Well, the revised terms for Adobe’s Creative Cloud Suite have some wording that is bothering users about their data privacy.
Adobe faces backlash over updated Terms of Service
The controversy sparked on Thursday, 6 June, as many Creative Cloud users’ got locked out from using the programs until the new terms were agreed to. Users alleged that they couldn’t uninstall the programs or even contact customer support unless they didn’t agree to the updated Terms of Use.
Some users interpret that Adobe could access, view, or listen to their sensitive content including information protected by NDAs (non-disclosure agreements).
As TechRadarpoints out, section 2.2 of the Updates to the Terms of Service states that Adobemight use techniques such as machine learning (ML) to scan the content of the users to improve its software and services.
The updated Terms of Service have raised concerns among Adobe Creative users, with some even alleging that the company is keeping an eye on their work. And, it is doing so to train its AI models. Sounds familiar right? Back in April, several users alleged that AI features in apps like Acrobat and Acrobat Reader were scanning documents. However,Adobe later clarified the users’ concerns.
Although the terms and conditions mention that Adobe does thisto respond to Feedback or support requests; detect, prevent, or otherwise address fraud, security, legal, or technical issues; and enforce the Terms, users aren’t amused at all.
With the change enforced on users with immediate effect, unhappy ones were quick to criticize Adobe for this. British film director, Duncan Jones, is among the people who have criticized the company.
Adobe clarifies the users’ concerns
That said, Adobetook to its blog to clarify its moveto update the Terms of Service. The company wrote:
The focus of this update was to be clearer about the improvements to our moderation processes that we have in place. Given the explosion of Generative AI and our commitment to responsible innovation, we have added more human moderation to our content submission review processes.
Thecompany even pledgedthat itdoes not train Firefly Gen AI models on customer content and never assumes ownership of a customer’s work.Adobe’s spokesperson, who is also in line with the company’s clarification, says:
This policy has been in place for many years. As part of our commitment to being transparent with our customers, we added clarifying examples earlier this year to our Terms of Use regarding when Adobe may access user content. Adobe accesses user content for a number of reasons, including the ability to deliver some of our most innovative cloud-based features, such as Photoshop Neural Filters and Remove Background in Adobe Express, as well as to take action against prohibited content. Adobe does not access, view, or listen to content that is stored locally on any user’s device.
Some users don’t seem to buy the clarifications made by the company regarding its Terms of Service and cancel their Adobe subscriptions. Time will tell if Adobe lives up to its pledge after it faced backlash for updated terms and conditions involving AI.
What do you think about the whole situation? We’d love to hear your thoughts. Please comment below.
More about the topics:Adobe Creative Cloud,AI
Vlad Turiceanu
Windows Editor
Passionate about technology,Windows, and everything that has a power button, he spent most of his time developing new skills and learning more about the tech world.
Coming from a solid background in PC building and software development, with a complete expertise in touch-based devices, he is constantly keeping an eye out for the latest and greatest!
User forum
0 messages
Sort by:LatestOldestMost Votes
Comment*
Name*
Email*
Commenting as.Not you?
Save information for future comments
Comment
Δ
Vlad Turiceanu
Windows Editor
Coming from a solid background in PC building and software development, he’s a Windows 11 Privacy & Security expert.
