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5 Ways to Fix the Canon Printer won’t Scan in Windows 10/11
Cannon scanning problems often occur due to problematic drivers
4 min. read
Updated onJuly 26, 2024
updated onJuly 26, 2024
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Key notes
To fix various driver issues on your PC, you will need a dedicated tool to find the freshest and the original drivers. You can use PC HelpSoft Driver Updater to do it in 3 easy steps:
Some of our readers told us that their all-in-one Canonprinters don’t scanafter they upgrade to Windows 10.
One of the readers said that when he accesses the scan preview, it works fine, but when he clicks the Scan button, the scanner gets to 28% of the process and stops.
If your Canon printer & scanner don’t scan after upgrading to Windows 10, these resolutions might fix it.
How to fix Canon printer scanning issues?
1. Check the scanner’s Windows 10 compatibility
ACanon all-in-one printerand scanner won’t work if it’s not compatible with your platform.
If you’ve never done any scanning with the Canon scanner in Windows 10 before, check the printer’s compatibility with the platform.
You can check Windows 10 compatibility for a range of Canon printers and scanners onthis page. There you can click your printer’s series to expand its list of models as in the snapshot directly below.
Note that the model lists include Windows 10 and Windows 10 S columns. Canon printer models are generally compatible with Windows 10 but not Windows 10 S.
Thus, some Windows 10 S users might need to switch to an alternative Windows 10 edition to scan with Canon printers.
2. Use the Printer troubleshooter
Windows includes the Printer troubleshooter that might fix an all-in-one Canon printer that isn’t scanning.
3. Update the printer driver
Canon users have also confirmed that driver updates for their devices fixed mid-scan hangs. So, updating the driver for your Canon printer/scanner might also get it scanning.
We have a comprehensive guide onhow to update the drivers on Windows 10 and 11that provides further details for updating device drivers. Besides, we have a dedicated guide for theCanon MF3010 driver.
You can also quickly update drivers with the Canon Drivers Update utility. ClickDownloadonthis webpageand open the utility’s installer to add the software to Windows.
Then open the utility’s window and press the Start Scan button. The utility will list outdated Cannon drivers and the most updated ones, which you can then install by clickingInstall.
4. Select the Power Saver option
Some users (with laptops) have fixed Canon printers that hang when scanning by selecting the Power saver option in Windows 10.
5. Scan documents with the MF Toolbox 4.9
The MF Toolbox 4.9 is a Canon alternative to the Windows Fax and Scan utility.
Some Canon printer users have stated in forums that their printers scanned when they utilized MF Toolbox 4.9 instead of Windows Fax and Scan.
So, that’s how you can fix an all-in-one Canon printer that doesn’t scan.Canon PIXMA MP160 userscan also check this article for further scanner fixes.
We also do recommend trying some manipulation to be sure the problem is fixed. You can also try to usescanner softwarein order to maximize the tests.
Don’t hesitate to use the comments section below for any questions or other suggestions to fix the problem.
More about the topics:Printer Errors,scanner
Matthew Adams
Windows Hardware Expert
Matthew is a freelancer who has produced a variety of articles on various topics related to technology. His main focus is the Windows OS and all the things surrounding it.
He is passionate about the tech world, always staying up-to-date with the latest and greatest. With an analytical view, he likes problem-solving, focusing on errors and their causes.
In his free time, he likes to read and write about history and tries to always develop new skills.
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Matthew Adams
Windows Hardware Expert
He is passionate about everything surrounding Microsoft’s OS, focusing on troubleshooting guides & tips for everyday problems.
