Share this article

Improve this guide

5 Simple Ways to Fix Zoom if it is Not Launching

Maybe it’s the cache, maybe it’s the app version

5 min. read

Published onMay 29, 2024

published onMay 29, 2024

Share this article

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Ever clicked endlessly on your Zoom app but it wasn’t budging? Well, this is a classic case of your Zoom app not launching.

When an app fails to launch, it could be a myriad of issues ranging from insufficient permissions,installation errors, failure to meet system requirements, outdated apps or even insufficient resources.

What can I do if my Zoom desktop app is not launching?

What can I do if my Zoom desktop app is not launching?

1. Force stop Zoom

If you don’t have the requisite permissions or you’ve set up security settings to prevent other users from launching apps, your computer may block Zoom from launching. Launching it as an admin bypasses these settings.

2. Clear Zoom app cache

2.2 Clear Zoom cache and cookies on Windows

While you’re clearing the cache, also do overall housekeeping on your PC. Check whether it islow on memoryand do aDisk Cleanup. This will ensure your Zoom app has enough resources to launch and run.

3. Add Zoom to the Firewall exception list

An overzealous antivirus software may quarantine Zoom as a risky app and prevent it from launching. You can start off by temporarily disabling your antivirus and try launching Zoom. If it works, turn it back on and whitelist it.

4. Reinstall the Zoom client

It is possible that your current Zoom app is not launching because of a corrupt update that did not install properly or has some missing files. Reinstalling it afresh can help resolve this issue.

5. Install an older app version

If Zoom is now launching after downgrading your version, it is possible the current update is buggy. It is also possible that there is a hardware compatibility issue and your device no longer meets thesystem requirements for the new Zoom app.

If you’re sure your device is up to par, trycontacting Zoom supportand see what they have to say about it not launching. However, in the meantime, you cantry Zoom on your web browser. It may not have the same features as the desktop app but it does the job.

You can also exploreother alternatives to Zoom. Having a variety of tools to choose from will ensure you stay productive because Zoom may launch but once you’re logged in, it mayfail to detect the cameraorbecome unresponsive.

Have you encountered this issue before? What would you say was the best solution to fix it? Share your thoughts with us in the comment section below.

More about the topics:zoom

Claire Moraa

Windows Software Expert

Claire has a knack for solving problems and improving the quality of life for those around her. She’s driven by rationality, curiosity, and simplicity, and always eager to learn more about Microsoft’s products. With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11, errors, and software.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Claire Moraa

Windows Software Expert

With a background in teaching and reviewing, she breaks down complex topics into easily understandable articles, focusing mostly on Windows 11 errors.