Share this article

This article is translated in

Improve this guide

5 Simple Ways to Fix Black Screen on HBO Max

Try switching to a different web browser or disable all web extensions

6 min. read

Updated onAugust 8, 2024

updated onAugust 8, 2024

Share this article

This article is translated in

Improve this guide

Read our disclosure page to find out how can you help Windows Report sustain the editorial teamRead more

Key notes

Many readers have reportedfacing the black screen issuewhile streaming HBO Max. If you are among them and are looking for solutions, then this guide will help you resolve the black screen issue on HBO Max and help you get back to streaming.

What causes the black screen issue on HBO Max?

Here are a few of the most common reasons you would come across the black screen issue while streaming HBO Max content.

Now that we know the possible causes of this problem, let’s see how we can fix it quickly.

How can I fix the black screen issue on HBO Max?

Before you go ahead and apply advanced troubleshooting solutions, perform a few preliminary checks:

If you crossed these prerequisite measures from your list, let’s apply the solutions below to fix the problem.

1. Disable the VPN

VPNs can help you access restricted content on streaming websites, and also they are good for security purposes. We have alist of some of the best VPNsthat you can use for streaming.

If you are using a VPN to access the geo-restricted content on HBO Max, then this could very well be the reason you are experiencing a black screen issue while streaming HBO Max.

There are several VPNs that do not work that well and can cause interruptions when changing your IP address.

We have a guide that would help youdisable VPNon your PC temporarily or permanently.

2. Disable browser extensions

Often browser extensions can get in the way of the smooth functioning of a web browser. It could very well also interfere when streaming content online.

In the solution above, we showed you how to disable the extensions in Chrome but the procedure is very similar on all major browsers.

You can also try switching over to a different browser. If you are confused about which one to go for, we have a guide thatlists some of the best web browsersthat you can opt for.

3. Scan PC for virus

The above steps are instructed for the default Windows Security antivirus tool. You can perform a virus scan using a third-party antivirus software as well.

If you do not have antivirus software installed on your PC, then you should check out our dedicated guide that will give you a list of thebest tested and recommended antivirus toolsfrom our experts to keep your PC and your data safe.

If you want an in-depth malware scan, we recommend trying ESET HOME Security Essential, an antivirus with advanced security and prevention features.

ESET HOME Security Essential

4. Clear your browser cache

Often due to corrupt cache files and data, the browser would trigger multiple errors one of which is not smoothly running the websites that you visit.

Simply clear the browsing cache and check if this fixes the black screen issues on HBO Max or not.

5. Clear the HBO Max app data

If that doesn’t work, you may also check for any app updates and, finally, uninstall and reinstall the app on your device from Play Store or App Store.

Also, ensure that you have the latest firmware on your smartphone and try to sign out and back in from the application.

Some of our readers asked why is my HBO Max screen black on Apple TV. Most likely, there is a problem with your local connection, or their services are down. And if you run into ablack screen on Hulu, see our guide for quick fixes.

We hope our guide helped you fix the black screen problem when streaming HBO Max content.

Do not forget to comment below to let us know which solutions fixed your problem.

More about the topics:Fix Video Streaming

Sagar Naresh

Sagar is a web developer and technology journalist. Currently associated with WindowsReport and SamMobile. When not writing, he is either at the gym sweating it out or playing country music on his guitar.

He is an avid traveler and has been to 15 countries, going to more places soon. TRAVEL and WORK is his mantra for a peaceful life.

User forum

0 messages

Sort by:LatestOldestMost Votes

Comment*

Name*

Email*

Commenting as.Not you?

Save information for future comments

Comment

Δ

Sagar Naresh