4 Ways to Fix Xbox Error 0x87DD0013 When Joining Chat/Game

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4 min. read

Updated onApril 12, 2024

updated onApril 12, 2024

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Xbox has emerged as a popular gaming platform and is the first choice of many. It offers a wide array of games, along with a built-in Xbox Chat. But for many users, theXbox chat is not working, or they receive the error code0x87DD0013while launching a game.

The problem affects almost all consoles as well as the Xbox Windows app. While Microsoft has adedicated page for the error, it doesn’t list many solutions, which makes troubleshooting a tad more complicated. So, let’s find out all about it!

What is error code 0x87DD0013 on Xbox?

The0x87DD0013error is linked to network issues and affects both the in-game Xbox chat and triggers issues while joining a game. It highlights the inability to reach Xbox servers.

Here are a few reasons users get the error:

How do I fix error 0x87DD0013?

Before we move to the slightly complex solutions, here are a few quick ones:

If none worked, head to the fixes listed next.

1. Check the Xbox enforcement history

When Xbox penalizes users for behavior that violates the laid-out guidelines, it’s part of the enforcement history. In such cases, youcan’t open Xbox gamesor use the chat feature, and the0x87DD0013error appears instead.

2. Uninstall conflicting apps

In many cases, it was an antivirus that triggered the0x87DD0013Xbox chat error. For one user, switching fromESET HOME Security EssentialtoAvastdid the trick. Besides, you may disable the antivirus first to verify if it is indeed triggering the error.

3. Change the DNS server

If it’s a network issue that’s triggering0x87DD0013in Windows, sometimes, changing the DNS server to a public one does the trick. In this case, we used Google’s DNS server, but you can try other options as well.

4. Reset the Xbox app

If nothing else fixed the0x87DD0013Xbox error, resetting the app would do the trick. Once done, sign in to Xbox again, and you should be able to join chats and games seamlessly.

Before you leave, check themost played Triple-A titles on Xboxand find one for the weekend.

For any queries or to share what worked for you, drop a comment below.

4 Ways to Fix Xbox Error 0x87DD0013 When Joining Chat/Game#

What is error code 0x87DD0013 on Xbox?#

How do I fix error 0x87DD0013?#

1. Check the Xbox enforcement history#

2. Uninstall conflicting apps#

3. Change the DNS server#

4. Reset the Xbox app#